Garrett is an IT professional with 10 years of experience supporting educational institutions. His experience includes direct support of 700 workstations and 1500 users. Along with end-user support experience, Garrett also has practical experience in supporting enterprise level network infrastructure. Areas of expertise include: Microsoft Active Directory including Group Policy, Microsoft Remote Installation Services, Microsoft MSI installation packages, Microsoft Windows Server 2003, Microsoft Windows XP, Ardence Desktop Streaming Software, Cisco Wireless Infrastructure (1130AG APs, WLSE, ACS), Cisco PIX/ASA firewalls, Switching, Routing, Symantec Anti-Virus, Kaspersky Anti-Virus, and utility scripting (VBScript, JavaScript).
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